Terms of Service

Nature of Service

Close Enough is an informational tool that aggregates publicly available data about locations in Victoria, Australia. It is designed to help you research areas, not to replace professional advice or due diligence.

Close Enough is NOT:

• Professional property advice
• Legal advice about planning or zoning
• Financial advice about property investment
• A substitute for council inquiries or professional inspections
• An official source for flood, bushfire, or planning information

Data Accuracy Disclaimer

The data presented in Close Enough comes from various government and third-party sources. We do not guarantee the accuracy, completeness, or timeliness of any data. Specific limitations include:

Planning Overlays (Flood, Bushfire, Heritage)

• Overlay data is indicative only and sourced from VicPlan
• Overlay boundaries may not reflect recent planning amendments
• You must verify overlay status with your local council before making decisions
• A property showing "not in overlay" may still be affected - always verify

Crime Statistics

• Crime data is at Local Government Area (LGA) level, not street or suburb level
• LGA averages do not reflect variation within the area
• Crime rates can vary significantly by street, time of day, and other factors
• Data is typically 1-2 years old

Transport & Distances

• Walking distances are estimates and may not reflect actual routes
• Service frequencies are weekday averages and vary by time
• Transport data may not reflect recent service changes

Amenities & Services

• Amenity data from Google Places may be incomplete or outdated
• Business hours, availability, and quality are not verified
• Distance is straight-line, not walking or driving route

Census & Demographics

• Census data is from 2021 and may not reflect current conditions
• SA1-level data may not capture street-level variation

Limitation of Liability

To the maximum extent permitted by Australian law:

• Close Enough and Lotlsoft accept no liability for any loss, damage, or harm arising from your use of this service
• We are not liable for decisions made based on data presented in Close Enough
• We are not liable for any inaccuracies, errors, or omissions in the data
• We are not liable for any property purchases, investment decisions, or relocation choices you make
• This includes direct, indirect, incidental, consequential, and special damages

Your Responsibilities

By using Close Enough, you agree that:

• You will verify all critical information with relevant authorities (council, emergency services, real estate professionals)
• You will not rely solely on Close Enough data for significant decisions
• You understand the data limitations described above
• You will seek professional advice for property, legal, or financial matters

Recommended Due Diligence

Before making property or relocation decisions, we recommend:

• Council inquiry: Contact the local council for official planning overlay information, permits, and restrictions
• Section 32 statement: Obtain and review the vendor statement for any property purchase
• Professional inspection: Engage qualified building and pest inspectors
• Legal advice: Consult a conveyancer or property lawyer
• Flood/bushfire assessment: Check with Melbourne Water, CFA, or council for official risk assessments
• Visit in person: Inspect the area at different times of day and week

Paid Reports

Deep Reports are paid products that provide additional data. The same disclaimers apply - paid reports are for informational purposes only and do not constitute professional advice. No refunds are provided for reports that are accurate but not what you expected.

Report License and Intellectual Property

Deep Reports are licensed to you, not sold. Lotlsoft Pty Ltd retains copyright and all intellectual property rights in all reports generated by Close Enough.

What You May Do

• Use reports for your own personal research and decision-making
• Share complete, unmodified reports with family members, financial advisors, lawyers, or other professionals advising you
• Share complete, unmodified reports with real estate agents, vendors, or other parties involved in a specific property transaction you are participating in
• Print reports for personal use

What You May Not Do

• No resale: You may not sell, sublicense, or redistribute reports to others, whether for profit or otherwise
• No modification: You may not edit, alter, crop, redact, or create derivative works from reports
• No partial sharing: Reports must be shared in their entirety - you may not share excerpts, screenshots of selected sections, or summaries that omit portions of the report
• No branding removal: You may not remove, obscure, or alter any Close Enough or Lotlsoft branding, logos, watermarks, or attribution
• No bulk purchasing: You may not purchase reports in bulk for redistribution to clients or customers
• No marketing use: You may not use reports or their contents in advertising, marketing materials, or promotional content without prior written permission from Lotlsoft

Note for Real Estate Professionals

Real estate agents and property professionals may receive reports from clients who have purchased them. You may share these reports with prospective buyers as part of a property listing, provided the report remains complete and unmodified. You may not:

• Purchase reports yourself for redistribution to clients
• Edit reports to remove unfavourable information
• Remove or obscure branding or attribution
• Represent the report as your own work product

Enforcement

Violation of these license terms may result in termination of your account and access to Close Enough. Lotlsoft reserves the right to pursue legal remedies for copyright infringement or breach of these terms, including injunctive relief and damages under the Copyright Act 1968 (Cth).

General Terms

Close Enough is a Lotlsoft project. For general terms about accounts, acceptable use, and privacy, see:

• Lotlsoft Terms of Service
• Close Enough Privacy Policy
• Data Methodology

Changes to Terms

We may update these terms at any time. Continued use of Close Enough after changes means you accept the new terms.

Governing Law

These terms are governed by the laws of Victoria, Australia.

Contact

Questions about these terms? Visit the Lotlsoft contact page.

Last updated: December 2025

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