Privacy Policy
The short version: Close Enough provides free address lookups without requiring an account. Optional accounts enable subscriptions, saved places, and deep reports. We cache geocoding results and track anonymous usage for rate limiting.
Account Optional
Close Enough works without an account for basic features. Optional Lotlsoft accounts unlock additional features like subscriptions, saved data, and personalized reports.
What We Store
When you use Close Enough, we store:
- Geocoding Cache - Address to coordinate mappings cached to reduce API calls
- Usage Tracking - Anonymized IP hash and daily lookup count for rate limiting
- Deep Reports - PDF reports generated for addresses (linked to your account if signed in)
- Saved Places - Addresses you save for travel time calculations (requires account)
Local Storage
Some data is stored locally in your browser and never sent to our servers:
- lotl_access_token - Authentication token for your signed-in session
- close_enough_recent - Your last 5 address searches for quick access
- close_enough_collapsed - Which result sections you've collapsed (UI preference)
You can clear this data anytime through your browser settings.
Cookies
We do not use cookies for tracking. We use localStorage to save preferences and sessionStorage during the sign-in process.
Analytics
We use our own privacy-focused analytics (Lotl Observe) to collect minimal anonymous usage data:
- Page views - Which pages are visited (no personal data)
- Anonymous identifiers - A random visitor ID to count unique visitors (not linked to your identity)
- Error reports - Technical errors for debugging (no personal data)
We do not use third-party analytics services like Google Analytics.
Third Parties
We do not sell or share your data. The only external services we use are:
- Google Places API for address autocomplete and geocoding
- Google Distance Matrix API for travel times and walking distances
- Google Air Quality API for air quality data
- Google Pollen API for pollen levels
- Google Elevation API for terrain analysis
- Google Street View Static API for street-level imagery
- Google Static Maps API for satellite imagery
- Atlas of Living Australia API for wildlife occurrence data
- National Public Toilet Map API for public amenities
Your Rights
You can:
- Access your data (view within the app or export from account settings)
- Correct your data (update profile in account settings)
- Delete your data (delete account from settings)
- Withdraw consent (sign out and stop using the service)
Contact
Questions about privacy? Visit the Lotlsoft Privacy Policy to send us a message.
Last updated: December 2025
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